PRIVACY POLICY

This is the privacy notice of Memphis CBD & Hemp Oils. In this document, “we”, “our”, or “us” refers to MCBD LLC.

INTRODUCTION
This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you. We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information. We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with US law accordingly. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do not share, or sell, or disclose to a third party, any information collected through our website.

DATA WE PROCESS
We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows: Your identity includes information such as first name, last name, title, and other identifiers that you may have provided at some time. Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting. Transaction data includes details about payments or communications to and from you as well as information about products and services you have purchased from us. Your profile includes information such as your username and password, purchases or orders made by you. We may also look to include your interests, preferences, feedback and survey responses to your profile in the future. Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services. We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity. For example, we may aggregate profile data to assess interest in a product or service. However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in
accordance with this privacy notice.

OTHER SPECIAL DATA
Special data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. It also includes information about criminal convictions and offences. We do not collect any special personal information about you.

MISSING DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.

INFORMATION WE PROCESS
When you create an account on our website, buy a product or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:

  • verify your identity for security purposes

  • sell products to you

  • provide you with suggestions and advice on products, services and how to obtain the most from using our website.

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

INFORMATION WE MAY PROCESS

  • record-keeping for the proper and necessary administration of our organizational or business needs

  • responding to unsolicited communication from you to which we believe you would expect a response

  • protecting and asserting the legal rights of any party

  • insuring against or obtaining professional advice that is required to manage business risk

  • protecting your interests where we believe we have a duty to do so.

LEGAL
Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order. This may include your personal information.

SPECIFIC USES OF INFORMATION YOU PROVIDE TO US

COOKIES
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website. We use cookies in the following ways:

  • to track how you use our website to record whether you have seen specific messages we display on our website

  • to keep you signed in on our site

  • to record your answers to surveys and questionnaires on our site while you complete them

  • to record the conversation thread during a live chat with our support team.

We provide more information about the cookies we use in our cookie policy.

PERSONAL IDENTIFIERS FROM YOUR BROWSER ACTIVITY
Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

WE DO NOT USE RE-MARKETING
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advertisement for products or services when you visit some other website. We believe this is bothersome and we will not participate or allow it.

DISCLOSURE
We do not disclose your personal information to any third party (except as set out in this notice).

INFORMATION
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes. No such information is personally identifiable to you. At any time, you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. To obtain a copy of any information that is not provided on our website you should contact us via email at admin(at)memphis-cbd.com to make that request. After receiving the request, we will tell you when we expect to provide you with the information, if available, and whether we require any fee for providing it to you.

REMOVAL OF INFORMATION – CLOSE ACCOUNT
If you wish us to remove personally identifiable information from our website, you should contact us via email at [email protected] to make your request. This may limit the service we can provide to you. If you request this from us, all of your information will be scrubbed from our servers. If you wish to order in the future, you will need to create a new account.

VERIFICATION FOR REMOVAL
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

USE OF OUR SITE
We do not sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may not use our website.

ENCRYPTED DATA
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning and your personal data is contained behind secured networks. Your personal data is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal data. All transactions are processed through a gateway provider and are not stored or processed on our servers. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

COMPLAINTS
If you are not happy with our privacy policy or if you have any complaint then you should contact us via email at admin(at)memphis-cbd.com. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. We would, however, appreciate the opportunity to talk to you about your concern.

RETENTION
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us: to provide you with the services you have requested.

COMPLIANCE
Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we would like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

REVIEW
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us via email: admin(at)mcbdllc.com.

TOC

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